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FAQs

Bank Accounts FAQs


What fees and charges apply to accounts?

Each account is designed to meet different needs. Please call us on 13 33 30 or visit your nearest St.George branch to discuss what bank account suits your needs and what fees and charges will apply. Alternatively, you can refer to our summary of Fees and Charges.

How can I avoid paying a monthly account service fee?

If you have a home loan deducted from your Complete Freedom Account, you will be eligible for a discount on your monthly account service fee. If your transaction account is part of a Home Loan Package, then you will be eligible to have your full monthly account service fee waived.

Will I be charged for doing transactions at a branch?

Most of our everyday bank accounts have free branch transactions included in the monthly fee free allowance. Check your account details to confirm what transactions are included fee free.

Can bank fees overdraw my account?

Yes, bank fees can overdraw your account. Please see your account terms and conditions for further information.

I have an account that isn’t detailed on your website. Perhaps you don’t offer it to new customers anymore? Where can I get information on fees and charges for my account?

You can view the Terms and Conditions and Fees and Charges for all accounts no longer offered for sale online.

Where can I find information on the Fees & Charges on the Portfolio Cash Management Account? I have had this account for many years, but I believe you don’t sell it anymore.

You can view the Terms and Conditions and Fees and Charges for all accounts no longer offered for sale online.

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