Our commitment

Keeping your financial and personal information secure

Maintaining the security and confidentiality of your financial and personal information is one of our primary responsibilities.

• We guarantee it with St.George Secure
• Online security
• Additional security measures

We guarantee it with St.George Secure

Be confident that your St.George Phone and Internet Banking are safe and secure. We guarantee it with St.George Secure. In the unlikely event that an unauthorised transaction does occur (and it is clear you have not contributed to the losses*) St.George will refund the full amount.

Online security

We are continually assessing our technology to ensure we provide the best security for you. To keep your information secure, we safeguard our systems in the following ways:

Additional security measures

• Automatic time out period. We recommend that you not leave your computer unattended when logged into Internet Banking. However, after a period of inactivity we will automatically log you out to reduce the risk of anyone else accessing your account information on your computer.
• Lockout. To prevent someone from trying to guess your Password, access to Internet Banking will be blocked after a number of unsuccessful logon attempts.
• Time of last logon. To confirm that there has been no unauthorised access to your account, when you logon to Internet Banking you will see the date and time of your last visit and the details of your last online transaction.
• Secure Code. The Secure Code service sends a unique code to your mobile phone or nominated landline telephone to authenticate certain types of Internet Banking transactions.