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Phone Directory

A comprehensive list of phone numbers to help fast track your enquiry.

Top phone numbers

  • General enquiries 13 33 30
  • Business banking 133 800
  • Phone Banking 13 33 22
  • Report a lost or
    stolen card     1800 028 208
    (within Australia)
  • Report a lost or
    stolen card     +61 2 9553 5883
    (from overseas)
General enquiries
Personal banking
  • General enquiries
  • Request a cheque book
  • Account information

13 33 30

+61 2 9553 5333 (from overseas)
Business banking
  • Customer service
  • Account information
  • Business loan enquiries
  • Merchant enquiries

133 800

+61 2 9845 4900 (from overseas)
Phone Banking

13 33 22

+61 2 9553 5900 (from overseas)
Internet & Phone Banking Helpdesk

1300 555 203

+61 2 9845 4160 (from overseas)
Report a lost or stolen credit card

1800 028 208

+61 2 9553 5883 (from overseas)
Financial hardship

1800 629 795

Mon-Fri 9am–5pm (Sydney time)
National relay service for deaf, hearing or speech impaired customers
  • TTY users
  • Speak and Listen
    (speech to speech relay)
  • Internet relay users

133 677

then ask for

133 700


1300 555 727

then ask for

133 700


Visit www.relayservice.com.au for details then ask for

133 700
Are you a financial counsellor acting on the behalf of a customer?

1800 804 728

Mon-Fri 9am–5pm (Sydney time)
Customer relations
  • Make a suggestion
  • Lodge a complaint
  • Give a compliment

1800 804 728

Mon-Fri 9am–5pm (Sydney time)
Media Relations

(02) 9236 3536
Electronic Banking
Personal banking

13 33 30
Register for Phone & Internet Banking
  • Reset password

13 33 30
Phone Banking Helpdesk

13 33 30

+61 2 9553 5333 (form overseas)
Internet Banking Helpdesk

1300 555 203

+61 2 9845 4160 (form overseas)
Business Banking Online Helpdesk
  • Register

1300 554 004

8am–8pm Mon-Sat (Sydney time)
+61 2 9845 4160 (form overseas)
Merchant Services

1300 650 977

8am–6pm Mon-Fri (Sydney time)
New & existing loan/credit card enquiries
Credit Card
  • New card application
  • Existing credit card enquiry
 13 33 30
  • say 'new card' when prompted
  • say 'existing card' when prompted
Personal Loan
  • New personal loan
  • Existing personal loan
 13 33 30
  • say 'new personal loan' when prompted
  • say 'existing personal loan' when prompted
Home Loan
  • new home loan
  • existing home loan
 13 33 30
  • say 'new home loan' when prompted
  • say 'existing home loan' when prompted
Business Loan

133 800
Open an account
Savings accounts

13 33 30

say 'new account' when prompted
Transaction accounts

13 33 30

say 'new account' when prompted
High interest accounts

1300 301 020
Business accounts

133 800

 8am-6pm Mon-Fri (Sydney time)
Financial Planning
Contact a Financial Planner

1300 367 240

 8am-6:30pm Mon-Fri (Sydney time)
St.George Bank Margin Lending

1300 304 065

8am-8pm Mon-Sat (Sydney time)
Advance Funds Management

1800 819 935

 8am-8pm Mon-Sat (Sydney time)
Insurance

13 33 30

 say 'new insurance' when prompted

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