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Media Release

St.George provides assistance to Mr Fluffy homeowners

2 August 2016

St.George Bank announced today that it is committed to helping customers who are impacted by the NSW Government Buyback Scheme of houses affected by Mr Fluffy loose fill asbestos insulation.

St.George will waive any bank fees and charges for customers who will be participating in the buyback scheme has set up a dedicated hotline which customers can call to discuss their situation and options. The hotline number is 1800 630 487.  

Neelam Tandon, St.George Retail Bank Head of Outer Metro NSW & ACT said: “We care about the financial and emotional challenges faced by our customers and we’re here to help those affected by Mr Fluffy loose fill asbestos insulation.  

“Every customer’s situation will be different and their needs will vary, however at the very minimum we will be relinquishing any fees and charges associated with participating in the buyback scheme, including waiving administration fees, break costs, and providing reduced rates for bridging finance.  

“We are contacting affected home owners that we are aware of and encouraging customers to contact us either via our dedicated hotline or by visiting their local branch so they can talk through their specific circumstances with us.”

Media contact:
Dianne Edwards
P: 02 8254 2679                    
M: 0421 623 014