Our commitment and strategy
St.George’s vision is to be Australia’s most respected and recommended bank. To achieve this, we need of course to offer great products and excellent service. But we need to do more than that. In today’s environment, customers, investors and regulators don’t simply look at an organisation’s products and services. They look at its standing in the community, how it treats its people, how transparent and ethical it is and how it manages its environmental impacts. In short, they want to know whether this is an organisation they’d feel comfortable doing business with.
In many of these areas St.George is well ahead. In others, there is work to be done. We recognise that sustainability is a long and ongoing journey and, more importantly, that it must never be an add-on or afterthought for our business. Rather, it should be an integral part of the way we operate.
St.George is proud of the respected leadership position that the Westpac Group enjoys for its approach to sustainability and community.
We recognise that sustainability activity in St.George needs to link with the Group's objectives and our recently developed approach to sustainability focuses on three key aspects of the Group's priorities:
- Responsible banking and issues of concern to local communities
- Managing our sustainability governance
- Managing our environmental footprint
We have developed a framework for delivery in each of these areas.
Our sustainability approach fits into the broader St.George strategy and our ‘Big Enough Small Enough’ brand proposition.