Paying a missed life insurance premium
Keeping your cover is important
If you have received a letter, SMS or phone call regarding a missed premium instalment, you can make the payment by Credit or Debit card by clicking on the “make a payment” link below. If you experience difficulty with the payments site you can try clearing your internet cache and cookies or call 1300 366 416 and we'll help you with the payment.
Information you need to make a payment
To login to the payments portal, you will need:
- Your policy number
- Your postcode
- Eftpos cards without a Visa or Mastercard number are not accepted.
- American Express is not accepted.
If you’re experiencing financial difficulty
If your circumstances have changed and you are having difficulty paying your premiums or if you have any questions about your cover, please contact our life insurance specialists on 1300 366 416.