Skip to main content Skip to accessibility page Skip to search input

Tropical Cyclone Debbie

We’re her for you. To all St.George customers affected by Cyclone Debbie, we’re here to support you. See how we could support you.

If you have been impacted by the recent natural disaster, please enter your details into our Online Hardship Form to receive instant approval. Alternatively, please don’t hesitate to call on 1800 629 795.

Times like these can be extremely hard, so we'd like to offer help with your financial commitments. That way, you can concentrate on the more important issues at hand.

Disaster Relief Package*

If you need financial help or additional support, our Disaster Relief Package offers St.George customers the following assistance:

  • If you have a St.George home loan, you may apply to defer repayments for up to three months.
  • Affected businesses with existing loans can defer loan repayments for up to three months.
  • You may also apply to defer repayments to your credit card for up to 90 days.
  • Should you wish to purchase replacement goods, you may apply for a personal loan at a discounted interest rate with no establishment fee*.
  • Early access to current Term Deposits^
  • You can also defer repayments using our on-line hardship form (Note: On 'Other' section of the form, only detail required is postcode). We will confirm your request via letter or phone call.

If you have been impacted by the recent natural disaster, please enter your details into our Online Hardship Form to receive instant approval. Alternatively, please don’t hesitate to call on 1800 629 795.

You can help contribute to those recovering from Cyclone Debbie by:

Donating to The Salvos Cyclone Debbie Appeal at any St George branch, or depositing directly to the Savlos appeal account below:

·        Account Name: The Salvation Army

·        BSB: 112 879

·        Acct: 430993410

St.George Home and Contents Insurance or Landlord Insurance customer?

We'd also like to let you know that St.George Home and Contents Insurance and Landlord Insurance# covers Tropical Cyclone Debbie and flooding. Home and Contents Insurance customers may also have access to emergency accommodation. To make a claim, please contact us on 1800 198 229 – 24 hours a day, 7 days a week, or submit your claim online.

St.George Car, Travel or Business Insurance customer?

To make a claim on your car, travel or business insurance, please call 1800 812 133.  

Important information

* Conditions and other fees and charges apply. ^ You need to give 31 days’ notice before accessing a Term Deposit, unless you qualify for immediate access under our Hardship Policy. # Home and Contents Insurance and Landlord Insurance are issued by Westpac General Insurance Limited ABN 99 003 719 319 (WGIL). St.George arranges the insurance, but does not guarantee the insurance. WGIL is a subsidiary of St.George. This information does not take into account your personal circumstances. Terms and conditions, and limitations and exclusions apply. Please note that new policies do not provide flood cover for at least 7 days, cyclone cover for at least 5 days, and storm cover for at least 48hrs, from the date the policy commences (longer exclusion periods may apply during natural disasters). Read the Product Disclosure Statement, to see if this insurance is right for you. Call 13 33 30 or visit stgeorge.com.au/insurance

Car, Travel and Business Insurance are issued by Allianz Australia Insurance Limited ABN 15 000 122 850. St.George does not guarantee the insurance. © St.George Bank – a Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714