Beware of hoax emails designed to look like they've come from St.George, they are fraudulent.
To keep you informed of what to look out for and how to better protect yourself against digital, phone, email, SMS and other threats, our latest scams page provides regular and up-to-date information on some of the latest scams.
Malware is malicious software also known as Trojans which are inserted into a computer system for the purpose of causing harm, such as stealing personal and financial information.
Symptoms to look for:
Trust your instinct if something feels suspicious. If it doesn't look quite right:, err on the side of caution and assume it's not right.
'ASSURE' yourself and stay 1 step ahead of the fraudsters:
If you don’t have security software, we suggest you use one of the free security tools available online. If you believe your system has been compromised, or notice a transaction you did not make, contact us on 13 33 30 immediately.
Some hoax emails are easy to identify because they’re poorly worded and may contain grammatical and spelling errors. But others can look very real!
Some ways to spot a hoax email:
An example of some things to look out for:
Do not click on any links or open any attachments within the content of the email.
Do not respond directly without verifying the legitimacy of the request either by checking the information on our website or by calling the St.George on 13 33 30.
Reporting scams is really important as it allows us to quickly investigate the information you've sent and use it to minimise the chance of others being affected.
Just email details to firstname.lastname@example.org. While we monitor this email inbox 24/7, we're unable to respond directly to individual emails.
If you are using a computer in an office/corporate environment it is good practice to inform your systems administrator of any suspicious emails.
If you believe that you may have entered a hoax website, please call St.George on 13 33 30.
Note: do not use St.George Internet Banking until you have up-to-date security software on your computer.
Do not click on any links within SMS message and do not reply to it.
If you receive any SMS message that you have not requested or are expecting, and you're suspicious, please contact us on 13 33 30 to confirm the authenticity of the message.