Our current assessment service levels for initial application assessment are:

• Flame - 5 business day(19/11/2020)
• Flame self-employed- 5 business days(19/11/2020)
• Gold - 8 business days(16/11/2020)
  
• Accredited - 15 business days(5/11/2020)
  
• Gold self-employed - 9 business days(13/11/2020)
• Accredited self employed -15 business days (5/11/2020)

*For initial application assessment if documents imaged to the file by 5pm AEDT.

Broker Credit Policy & Scenarios:

We have introduced a dedicated email to support you with credit scenario questions -  creditscenariosSTG@stgeorge.com.au. 

Ensure you include the below details in your email and a dedicated Credit Manager will respond by email or a phone call to discuss your query within 3 business hours:

• Broker name
• Broker ID
• Business Development Manager 
• Contact number

The existing Credit Hotline will be temporarily closed from Monday, 6 April 2020.