Our current assessment service levels for initial application assessment are:
- Flame - 5 business day(19/11/2020)
- Flame self-employed- 5 business days(19/11/2020)
- Gold - 8 business days(16/11/2020)
- Accredited - 15 business days(5/11/2020)
- Gold self-employed - 9 business days(13/11/2020)
- Accredited self employed -15 business days (5/11/2020)
*For initial application assessment if documents imaged to the file by 5pm AEDT.
Broker Credit Policy & Scenarios:
We have introduced a dedicated email to support you with credit scenario questions - creditscenariosSTG@stgeorge.com.au.
Ensure you include the below details in your email and a dedicated Credit Manager will respond by email or a phone call to discuss your query within 3 business hours:
- Broker name
- Broker ID
- Business Development Manager
- Contact number
The existing Credit Hotline will be temporarily closed from Monday, 6 April 2020.
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