Find out the latest information on our COVID-19 Customer Support Hub.
Sign into mobile banking
Tap > services > update contact details
Select 'continue' and choose either to receive your secure code authentication via SMS or voice
Your secure code will be sent/ called to your registered device. Enter the SMS code or voice code and select 'authenticate'
Update your details and select 'confirm'
Step 1: Sign in to Internet Banking
Step 2: Choose 'My details & settings' from the left hand navigation
Step 3: Select 'Update my contact details'
Step 4: Select 'Update' at the bottom of the screen
Step 5: Check your secure code details are correct and press Send to receive a code
Step 6: Authenticate your secure code which will be sent to your mobile phone
Step 7: Update details and Save
Open a bank account, register for Internet Banking and download the Mobile Banking app.
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