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Frequently asked question for Travel Insurance COVID-19 (Coronavirus)

If you need to make a travel claim, we encourage you to do so online. If you are looking for information about the impact of COVID-19 on Travel Insurance, read our FAQs

We are temporarily ceasing sales of Travel Insurance. 

Following the advice of the Australian Government not to travel overseas, our travel partner Allianz Global Assistance is temporarily ceasing sale of new domestic and international Travel Insurance policies, effective 27 March 2020. There may be other insurance options available to suit your requirements; please refer to the Insurance Council of Australia website for a list of alternative providers.

Why choose St.George

Emergency medical assistance
Overseas emergency medical assistance and hospital expenses (outside Australia)
Subject to an exclusion for pre-existing conditions, unless otherwise agreed.
(Terms, Exclusions, Conditions, Time and Sub Limits apply) 
Travel delay cover
Where your journey is delayed for at least 6 hours from circumstances outside of your control
Cover for lost, damaged or stolen personal effects
Accidentally damaged or permanently lost. For the lessor of repair replacement, original purchase price, or depreciated value, up to $3,000 for laptops, $1,000 for mobile phones and $750 for other items
24/7 call centre emergency Medical Assistance
On international policies – cover provided under Comprehensive, Essentials, and Multi Trip plans only

Cover types

* Terms, exclusions, conditions and limitations apply. Please refer to the Product Disclosure Statement for full details.

Full details about St.George Travel Insurance, including important information about terms, conditions limits and exclusions are set out in the relevant Product Disclosure Statement ('PDS') for Travel Insurance (PDF 484KB). You should read the PDS carefully before applying for this insurance.

Important information

*Terms, exclusions, conditions and limitations apply. Please refer to the Product Disclosure Statement for full details.

Travel insurance is arranged by St.George – a Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714. This insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708. Terms, conditions, limits and exclusions apply.

This information does not take your personal objectives, circumstances or needs into account.

Read the relevant Product Disclosure Statement ('PDS') for Travel Insurance (PDF 484KB) to see if this insurance is right for you. If you purchase a policy, we receive a commission which is a percentage of your premium - ask us for more details before we provide you with any services on this product. Call 1800 812 133.

By clicking on Get a quote you will enter a third party site hosted by Allianz. Any personal information you provide to Allianz's hosted site will be collected, used and disclosed in accordance with Allianz’s Privacy Statement and Privacy Policy.

St.George's Privacy Policy is available at or by calling 13 33 30. It covers:

  • How you can access the personal information St.George holds about you and ask for it to be corrected;
  • How you can complain about a breach of the Privacy Act 1988 (Cth) or a registered Code by St.George and how St.George will deal with your complaint; and
  • How St.George collect, hold, use and disclose your personal information in more detail.

© St.George - A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.