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Media Release

St.George provides assistance to Mr Fluffy homeowners

Tuesday, 25 November 2014

St.George Bank announced today that it is committed to helping customers who are impacted by the ACT Government Buyback Scheme of houses affected by Mr Fluffy loose fill asbestos insulation.

St George will waive any bank fees and charges for customers who will be participating in the buyback scheme and the bank has set up a dedicated a hotline which customers can call to discuss their situation and options. The hotline number is 1800 630 487.  

St George Head of ACT, Glenn Trewhella said: “We understand the financial and emotional impact on our customers who have ‘Mr Fluffy’ homes and are committed to providing practical solutions to help them. 

“Every customer’s situation will be different and their needs will vary, however at the very minimum we will be relinquishing any fees and charges associated with participating in the buyback scheme, including waiving administration fees, break costs, and providing reduced rates for bridging finance. 

“We are already in discussions with customers with Mr Fluffy homes that we are aware of and encouraging other customers to contact us either by the hotline or visiting their local branch to arrange an appointment with the lending manager, so they can talk through their specific circumstances with us.”

St George branches in Canberra


Lending Manager

Phone number

Canberra City Walk
The Civic Centre, 222 City Walk Canberra ACT 2600

Steve James
Jamie Wells

02 6217 5807

Shop 2, Dickson Place, Badham Street Dickson ACT 2602

Brodie Dale

02 6249 6133

Woden Plaza
Shop 64, Woden Plaza, Keltie Street Woden ACT 2606

Jamie McGee
Ramani Wijeratne

0402 396 831

Shop 172, Westfield Shopping Centre, Benjamin Way Belconnen ACT 2617

Gordana Barisic
Narelle Browne

02 6221 7401
02 6221 7401

Shop 16-18, The Terrace, Cnr Flinders & Franklin Street Manuka ACT 2603

Jo Minnis
Cheree Mayberry

02 6198 6244
02 6198 6200

58 Wollongong Street Fyshwick ACT 2609

Peter Grady

0403 347 974

Shop 108, Tuggeranong Hyperdome, Anketell Street Tuggeranong ACT 2900

Bryan Dacey
Bruce Inkpen

02 6199 6308
02 6199 6307

Gungahlin Marketplace,
30 Hibberson Street Gungahlin ACT 2912

Paul Gray

0411 021 388

Media contact: Fiona Macrae

P: 02 9236 2973

M: 0412 693 182


Business contact: Glenn

P: 02 6243 5890

M: 0411 259 435