Forgot your ATM card? St.George brings Cardless Cash to mobile
16 June 2015
St.George Banking Group has introduced Cardless Cash, a service that allows customers to withdraw up to $1,000 cash a week, without a card, conveniently and securely from their mobile phone.
From accessing cash when cardless, to helping a family member or friend out if stranded without cash, Cardless Cash puts customers in control of their money and prevents them from being caught short.
Dhiren Kulkarni, St.George’s CIO, said Cardless Cash means customers can always access their money, even if their card is lost, stolen or not with them.
“Our customers never want to be shut off from their cash and they want quick, simple options to access and manage their money. That’s why Cardless Cash is so handy - it takes the fear out of losing or misplacing your card and puts you back in control of your money.”
“Over 50 per cent of our customers use our mobile banking app to make payments and now they can use the app to get cash out too,” Dhiren added.
To access cash, customers simply generate a ‘cash code’ in their mobile banking app and use it at any St.George Group ATM nationwide, including BankSA and Bank of Melbourne, to withdraw cash.
Travis Tyler, St.George’s Head of Mobile, said Cardless Cash also provides customers with the ability to easily share a cash code with someone from within the app via SMS.
“Cardless Cash enables you to help the people you care about during a cash emergency. Whether you’re a parent rescuing a teenage daughter who is stranded in the city and needs a taxi home, or you’re lending some lunch money to a colleague who’s left their wallet back at the office, Cardless Cash will help bail them out with a few taps on your mobile phone.”
How does Cardless Cash work?
- Sign into your St.George mobile banking app and select the ‘cardless cash’ feature
- Select the account and enter how much you wish to withdraw (you can withdraw up to three times a day and a total of $1,000 per week)
- A ‘cash code’ is generated instantly which expires in 3 hours
- Go to any St.George Banking Group ATM and select ‘Cardless Withdrawal’ button
- Enter the cash code and the agreed amount or less to withdraw your cash