Apply for assistance
We are facing unprecedented times and appreciate there is much uncertainty due to COVID-19.
To complete the application, you will need to be registered for internet banking. If you are not registered for internet banking, please register then revisit this page to start your application.
If you are not able to register for internet banking and would like to discuss the support package options, please call Customer Assist on 1300 303 110 so we can help you work through the options available to you.
Already on a COVID-19 Home Loan support package?
If you are currently on a support package, you can find out more information about your options by visiting our Home Loan Support Package Options page.
Home or Investment Property Loan in the name of a Company, Trust or SMSF
If you need help with repayments on your Home or investment property loan in the name of business, trust or SMSF name and would like to discuss the support package options, please call Customer Assist on 1300 303 110 so we can help you work through the options available to you.
Auto finance loans
If you need help with repayments on your auto finance loan and would like to discuss the support package options, please call Business Assist on 1300 883 174 so we can help you work through the options available to you.