Smart-Verify
Save a trip to the branch by verifying your identity with your smartphone camera. It’s fast, secure and simple.
Verify your identity, without leaving home
Convenient
Quick and easy on-screen and audio prompts help you complete the process in less than 3 minutes.
Facial identification
Takes a picture of your photo ID using your smartphone camera, then matches your face to the photo using digital verification.
Secure and private
St.George Smart-Verify uses a protected browser to authenticate you, while respecting your privacy.
Why we need to verify your identity
St.George Smart-Verify ensures we’re able to:
- Protect your identity and keep you safe
- Minimise the risk of fraud
- Comply with the law.
What you'll need
- Valid Australian/foreign passport (check it hasn’t expired) or Australian Driver Licence (we can’t verify digital licences)
- A smartphone with a camera and access to the internet
- A quiet, well-lit place
- The latest version of iOS/Android OS
How it works
- You'll get an SMS linking you to our Smart-Verify Digital ID process
- Have your Passport/Driver’s Licence ready
- Click the link in your SMS, and follow the prompts which will open on your mobile browser
- Tap 'Verify online'
- We'll follow up with you on the next steps
FAQs
It uses biometrics to match your face to the ID that’s been provided. Biometrics are measurements of your physical features which are unique to you. These measurements can be used to confirm that you’re the same person in the photo ID you’ve provided.
In this case, St.George Smart-Verify analyses the photo on your ID and compares it to your face, which is captured using your smartphone camera.
Important information
- Before using Internet and Phone Banking, please read the St.George Terms and Conditions for Internet Banking and Phone Banking.
- Smart-Verify is currently being used for limited purposes.