We protect you
St.George Verify is a new addition to the many ways in which we help keep you safe from scams.
Protecting you against fraudulent transactions
Your Internet Banking and Credit Card transactions have unique security guarantees, helping to protect you from fraud. Fraud is when someone gains access to your accounts or details for the purpose of making illegal transactions.
Qualifying for St.George's security guarantees
- Have not shared your logon details or secure codes
- Have not voluntarily participated in the transaction
- Immediately informed us of any unauthorised activity
Fraud Money Back Guarantee
- Unauthorised transaction made without your knowledge
- Reported promptly within your billing cycle
- Haven't voluntarily agreed to the transaction
St.George Secure: If your St.George account is compromised due to Internet Banking fraud, we guarantee to repay any missing funds, provided you complied with our Internet Banking Terms and Conditions. This includes keeping your logon details (including passwords, St.George Secure codes) private, not participating in the unauthorised transaction, and immediately notifying us when you suspect an unauthorised transaction or potential fraud on your accounts.
Fraud Money Back Guarantee: Our St.George Fraud Money Back Guarantee ensures that you will be reimbursed for any unauthorised transactions provided that you have not contributed to the loss and contacted St.George promptly. Refer to your card’s conditions of use for full details, including when a customer will be liable.