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What is Secure Code?

The Secure Code service sends a unique One Time Password (OTP) via SMS to your registered mobile number to authenticate certain types of Internet and Mobile Banking transactions.

Peace of mind online

This level of security further prevents unauthorised access to your accounts and lowers your risk of identity theft and fraud.

Adaptive Authentication

St.George Internet Banking is protected by our market-leading technology that helps detect and alert you of any unusual banking activity.

Fast and convenient

The Secure Code will be sent to your registered mobile number in seconds. We will not charge you, but your phone provider's regular charges may still apply.

Are your details up to date?

Check that your personal details are complete and up to date so that your Secure Code is sent to the correct registered mobile number.

If you are having trouble logging on to your account you may need to call us on 13 33 30 (or +61 2 9155 7800) for assistance.

Using the Secure Code Service

  • Protect your Secure Code like you would a password or a PIN and do not share it with anyone.
  • Ensure your registered mobile number is up to date - if you don't have a mobile, call us and we'll walk you through what this means for you.
  • When Internet or Mobile Banking transactions require a Secure Code, it will be sent via SMS to your registered mobile phone number.
  • This security feature is provided to you free of charge to your Australian mobile number wherever you are. However, your network provider may charge you if you're overseas using global roaming.
  • Switchboard, fax or international numbers are not eligible.
  • Available for all internet banking customers including Business customers.

Benefits of Secure Code

Secure Code allows you to verify certain transactions and payments as well as make changes to your account.
Forgot logon details?
Change your password or find your Customer Access Number online if you've forgotten it. 
Adjust your payee limits
Instantly increase or decrease your payee limit online. 
Update your details
Check and update your phone number, email and address online. 
Setup payees and BPAY® billers
Securely transfer money to new payees in Australia and overseas, including new BPAY payments. 

Important information

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Android, Google Play and the Google Play logo are trademarks of Google LLC.

BPAY® is a registred trademark of BPAY Pty Ltd ABN 69 079 137 518.