Contact us via the Mobile Banking app

By contacting us via Mobile Banking rather that calling the Customer Contact Centre directly you can avoid the automated questions because you've already logged in. We'll also ask you why you're calling so you'll get to an expert faster.

• Open your St.George Mobile Banking app;
• Tap 'Contact us' (phone icon) from the bottom menu and follow the prompts.

Standard call charges apply from your service provider. Any charges are the same as if you call our contact centre directly.

Yes - contacting us via the Mobile Banking app has the same level of security as calling our contact centre directly as you will be required to logon and give us your details before proceeding.

We've renamed Connect to "Contact us" and moved this to the bottom menu bar (the phone icon). Tap on "Contact us" to skip the automated questions and get through to exactly who you're after, faster.

For services which are available 24/7 (such as reporting your card lost or stolen) you are able to call from the app 24/7, however, for other services (such as general enquires) our customer service specialists are only available whilst the customer contact centre is open. View opening hours.

The app uses Location Services feature on your phone to automatically determine your physical location as ’Australia‘ or ’Overseas‘. If you don’t have this feature enabled on your phone, you will need to manually select your location as ‘Australia ‘or ’Overseas’ from within your phones settings.

Yes. It is available on all devices.

No, not without your logon details. You should call our contact centre on 1300 555 203 in the event your phone is lost or stolen so we can reset your password as an added level of security.