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Banking on your iPad FAQs
Making a transfer or payment
- How do I transfer funds or make a payment?
- How do I make a BPAY payment?
- How do I make an Overseas funds transfer?
- Can I schedule a transfer for a later date or set up a recurring payment?
- Can I schedule a recurring payment to my Credit Card?
- Can I hold or delete a scheduled payment I have set up?
- Can I view scheduled payments that I've set up?
Opening an account
- Can I open an account on my iPad?
- Is there a minimum amount that I need to deposit to open a Term Deposit via my iPad?
- Do the same rules apply if I open an account on my tablet or at a branch?
- Can I open an account via the iPad Banking app and then deposit the funds at a later time?
- If I am a new customer, can I open an account and access Internet and Phone banking?
Lost Card
- What is lock card?
- How do I lock my card?
- How do I unlock my card?
- How long does it take to unlock my card?
- What happens if I can't find my card?
- How do I access money if my card is locked?
- Can any new transactions occur on my account whilst it is locked?
- What happens to regular payments during the time my card is locked?
- Can I still receive money whilst my card is locked?
- What happens if I think that there is fraud on my account?