Frequently Asked Questions (FAQs)

St.George Property is a free to download property app that helps you search and find residential properties for sale that you love. When you find the home you would like to purchase, you can get insights as to how the purchase may impact your financial lifestyle! Thinking about taking the purchase to the next step? Make sure you have everything ticked off with our handy Checklist, connected to the property you are purchasing. We have also included an interactive property value tool with property and market insights to help you make the right purchasing decision. 

Anyone with an Apple iPhone running iOS 11 and above can download it from the Apple App Store. You do not need to be an existing St.George customer to use the app. 

Sorry, no Android version right now, hold tight, it's coming soon. 

Nothing. St.George Property is absolutely free.

St.George Property has bank level security and your information is encrypted in transit. If you think your account has been compromised, please let St.George know through Contact Us below. If you choose to get an agent to call you, your email and/or phone number will be made available to the agent through Domain Real Estate.

Download the app from the Apple App Store to your device. You need a valid email address along with your preferred name. 

Be sure to check your spam / junk folders. Also check for any typos you may have made in your email address. If all seems to be correct, Contact Us below.

Did you forget your password? You can easily reset your password by selecting "forgot password" from the logon screen

Maybe you used a different email. Check you have already signed up with that email address.

No although completing your financial profile will give you a reasonable idea of how the property you are viewing will impact your lifestyle. 

No. You do not need to provide any verification documents but verification of your financial details will become more relevant if and when you decide to progress with a home loan application with St.George.

The property market is competitive and we want to keep you up to date on any changes to your saved properties. Maybe the listing price has changed or it is no longer for sale.  We'll let you know.

We have partnered with Domain to provide residential property listings from Australia.

We have partnered with IDS to provide additional property information on a listing about the comparable properties, price estimate, sales history and market insights.

A price estimate will generally provide a range capturing the upper and lower bounds of where the property value will lie. However, an estimate can never have the level of data available to someone who has inspected the property. Data points relating to renovation, extension or other tangible characteristics are not always captured. The estimate is based on the available data for a given property. Your additional knowledge of the property should be overlaid on top of this estimate to determine whether the property’s value will sit at the top, bottom or outside of this price estimate range. Consequently, the estimate should be used in conjunction with your knowledge of the property.

OpenAgent work with you to provide you with all the information you might need throughout your home selling journey. OpenAgent can provide in-depth sales guides, agent recommendations, property price estimation, checklists and commission calculators and other services to assist you in the sale of your property.

Propper is a full-service, low-cost property management agency operating nationwide who provide an end-to-end property management service for Australian landlords who need a property manager to operate on your behalf. Propper provides everything you would expect from a property manager at an all-inclusive, negotiated management fee.

Ready to leave us? That's fine, no hard feelings. You can delete your account within the More > Account section of the app. 

Once deleted, we will delete all records of your account and this information will be unrecoverable. 

The privacy policy can be located at Privacy Policy.

If you accidentally delete the App, your account is still active. You will just need to reload the App from the App Store and logon again.

That's easy, you can reset your password from within the logon screen in the app.

First up, check the email you entered was correct and you already have an account with that email. 

That's not great! What was the error message? If you think it's important, please let us know at:

StGeorgePropertySupport@stgeorge.com.au