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Customer Support update

If you are experiencing financial difficulty due to COVID-19, we may be able to provide a tailored solution that will give you the support you need to get back on track.

This may include:

  • repayment deferrals
  • reduced payments for a period of time
  • interest rate reductions
  • loan term extensions
  • fee waivers
  • restructuring of debt

If you are a personal customer impacted financially by COVID-19 and are seeking support, apply online or call 1800 629 795.

For Business customers contact our Business Assist team on 1300 365 081.

Business Support update

We have support measures to help our business customers with their cash flow needs during the COVID-19 lockdowns.

If your business is experiencing financial difficulty as a result of government health orders or COVID-19 related lockdowns, we're here to help.

There are various assistance measures available depending on your business’ circumstances. Learn more about the support available or contact Business Assist on 1300 365 081.

For auto-finance customers please call our team on 1300 883 174.

Mobile and Internet Banking – Supporting your banking needs through times of uncertainty

It’s important to us we get our customers banking digitally to support your banking needs. We’ve made mobile banking simpler and easier, with a wide range of features. You can check your account balance, pay bills and transfer funds. Getting Started with Mobile and Internet Banking (PDF 2MB)

Arm yourself against COVID-19.

At St.George we want to help keep our employees, their families, and all Australians safe as we play our part to support Australia’s pathway to reopening. One of the most effective ways to do this is through vaccination (subject to your own personal medical advice).

You can visit the Department of Health website to find all the details on the vaccines available in Australia, and to check your eligibility visit

It takes every one of us doing our part to defend us from this virus and getting vaccinated is an important step. Thank you for doing your part to help keep our community safe. Please stay safe and keep well.

Recovery Hub

Explore our tips, tools and resources that could help you recover financially and get back on your feet.

Learn more