Please complete and submit the form to apply for assistance with your loans and credit cards if you’ve been financially affected by Covid-19.
As announced on 8 July, from the end of September, we will be offering additional support to:
If you are currently on an existing deferral package, we will be in touch with you before the end of it, to let you know the options that may be available if you require this additional support.
St.George has supported our customers, businesses and community through the good and tough times and will continue to be here for you as the COVID-19 situation evolves.
These measures reflect our ongoing commitment to support all customers through these challenging times.
Keeping branches open: We are working hard to keep our branches open whilst keeping our people safe. While there may be isolated branch closures over the coming period, we will have alternative options in place and a rapid response plan to re-open the branch as quickly as possible.
Helping all customers access phone and online banking: Including a specialist call centre opened for elderly and vulnerable customers to help people register for and use online banking.
New Fixed Home Loan Rates: a new low fixed rate home loan offer for one, two and three years for owner occupied customers on principal and interest repayments with Advantage Package# available for new fixed rate loans or existing variable rate customers looking to fix all or part of their loan. These rates do not apply to existing fixed rate loans. To find out more visit our interest rates page.
Repayment relief for home loan customers: St.George customers who have lost their job or suffered loss of income as a result of COVID-19 should contact us for three months deferral on their home loan mortgage repayments with extension for a further three months available after review.
To find our more or to apply for repayment deferral, please go to the Home Loans and other product support page.
$4 Billion in home lending commitment: St.George pledges to play its part to keep the property market and economy moving by supporting more Australians with their home ownership needs.
3-month pause on repayments and interest charges: If you’ve lost your job or suffered a loss of income due to COVID-19, and you currently have a credit card or Personal Loan with us, these support packages could help.