Support for our customers during COVID-19

An update for our customers

If you are experiencing financial difficulty due to COVID-19, we may be able to provide a tailored solution that will give you the support you need to get back on track.

This may include:

• repayment deferrals or reductions for a period of time
• interest rate reductions
• loan term extensions
• fee waivers
• restructuring of debt

If you are a personal customer you may apply using this form, or call 1800 629 795. If you are a business customer, please call 1300 365 081. If you are an auto-finance customer, please call 1300 883 174.

Update for our Business customers

We’ve rolled-out a new support measure to help our business customers with their cash flow needs during the COVID-19 lockdowns.

If your income has been significantly reduced by the latest lockdown restrictions, you can find more information here about the support available.

Eligible businesses may also be able to access low interest rate business loans under the Federal Government SME Recovery Loan Scheme. Find out more

Mobile and Internet Banking – Supporting your banking needs through times of uncertainty

It’s important to us we get our customers banking digitally to support your banking needs. We’ve made mobile banking simpler and easier, with a wide range of features. You can check your account balance, pay bills and transfer funds. Getting Started with Mobile and Internet Banking (PDF 2MB)

Arm yourself against COVID-19.

At St.George we want to help keep our employees, their families, and all Australians safe as we play our part to support Australia’s pathway to opening up. One of the most effective ways to do this is through vaccination (subject to your own personal medical advice).
 

You can visit the Department of Health website to find all the details on the vaccines available in Australia, and to check your eligibility visit https://covid-vaccine.healthdirect.gov.au/eligibility
 

It takes every one of us doing our part to defend this virus and getting vaccinated is an important step. Thank you for doing your part to help keep our community safe. Please stay safe and keep well.