We are currently experiencing a high volume of calls as a result of COVID-19, but we are here to help. If you are concerned about your Home Loan repayments, please go to the home loans support page. If you are a Business customer and need help, please go to the business relief page.
Eligible St.George small business customers who need help to manage their cash flow can defer principal and interest payments1 of business term loans (excluding credit cards, overdrafts, cashflow/invoice/trade finance, commercial bills), Business Auto, equipment finance facilities and equipment loans for six months.**
The deferred payment period applies to small business connections with:
For small business customers with Home Loans, you may also be eligible for six months of deferred payments on your home loan if you (including jointly or as a director of an entity or partner of a partnership being the eligible small business) have a Home Loan with St.George.
The deferred payment period applies to eligible small business customers with business loans (excluding credit cards, overdrafts, cashflow/invoice/trade finance, commercial bills), Business Auto and Equipment Finance (Lease, Hire Purchase and Goods Mortgage).
Please note that:
In addition to tailored support for small businesses, financial support may be available for home lending and savings. Find out more
Please note: the deferred payment period commences from when you submit the application. By submitting the application form you are agreeing to have your payments deferred. Once we have received your request to defer your Home Loan repayments, your application will be referred to our Customer Assist team for processing. They may be in touch directly if they require additional information.
Where we initiate Direct Debit payment to the account, we will attempt to cancel these, please advise us as soon as possible if payments continue to occur, so that we can rectify this promptly. Please note, if we do a Direct Debit after you have opted-in to the offer, we will refund it. Where payments are initiated by other institutions (for example, by direct credit from another financial institution or by direct credit from an employer), you need to cancel these to stop further repayments being made. We will endeavour to return these funds, if this is not possible, we will apply them to your loan balance.
The payment deferral will be applied to all your eligible loans with St.George. This includes all eligible business lending products for you and any small businesses linked to your customer profile (for example, where you might be a director of the small business).
The terms and conditions of your business lending products will continue to apply, including events of default outlined in our contract.
Terms and Conditions apply.
** Eligibility conditions apply.
*Please read the Online Banking Terms and Conditions, or Phone Banking Terms and Conditions, at stgeorge.com.au before making a decision and consider whether either of these products are right for you.
^If your St.George account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.
1. Interest capitalised.