Understanding your Home and Contents Insurance cover

Contents insurance covers the belongings you have at the insured address. This includes appliances, furniture, carpet and BBQs. It even includes your clothes, shoes and handbags.

Refer to page 32 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 32 of the Product Disclosure Statement (PDS) (PDF 1MB)

 Covered by Contents insurance

 Covered by Building insurance

For some items, a maximum limit is placed on how much you can be covered for. For some items you can ask to specify a replacement value above the standard limit. To see the limits and find out if the limit can be increased refer to the table on page 36 (PDF 1MB)page 36 (PDF 1MB) of the Product Disclosure Statement.

Refer to page 36 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 36 of the Product Disclosure Statement (PDS) (PDF 1MB)

Refer to page 17 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 17 of the Product Disclosure Statement (PDS) (PDF 1MB)

Refer to page 18 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 18 of the Product Disclosure Statement (PDS) (PDF 1MB)

Refer to page 19 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 19 of the Product Disclosure Statement (PDS) (PDF 1MB)

Refer to page 20 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 20 of the Product Disclosure Statement (PDS) (PDF 1MB)

Refer to page 20 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 20 of the Product Disclosure Statement (PDS) (PDF 1MB)

Refer to page 21 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 21 of the Product Disclosure Statement (PDS) (PDF 1MB)

Refer to page 21 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 21 of the Product Disclosure Statement (PDS) (PDF 1MB)

Refer to page 22 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 22 of the Product Disclosure Statement (PDS) (PDF 1MB)

An additional excess of $250 on top of any other excess payable under the policy applies to each earthquake and/or tsunami (including a series of earthquakes and/or tsunamis) that occurs during any consecutive 48-hour period.

Refer to page 22 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 22 of the Product Disclosure Statement (PDS) (PDF 1MB)

Refer to page 23 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 23 of the Product Disclosure Statement (PDS) (PDF 1MB)

Refer to page 23 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 23 of the Product Disclosure Statement (PDS) (PDF 1MB)

Buildings

The reasonable and necessary costs of demolition and removing debris from your insured address will be paid.

Contents

The reasonable costs of removing debris from your home building if your contents are damaged or destroyed by an insured event will be paid.

Contents

If your home building is unable to be lived in, a benefit will be paid to move and store your contents. This benefit is included in your sum insured amount.

Buildings

If you need to rebuild your home buildings after total loss or damage, Allianz will help pay the costs of architects, engineers, surveyors and solicitors.

Buildings

If your buildings are totally destroyed and need to be rebuilt and you do not already have the relevant environmental equipment, Allianz will help you make the new buildings more environmentally friendly.

Buildings

If you become permanently paraplegic or quadriplegic as a direct result of an insured event that damaged or destroyed your home buildings, the cost to modify your buildings will be paid. This benefit is included in your sum insured amount.

Buildings

If you need to rebuild your home buildings after loss or damage, Allianz will help pay the costs of complying with any statutory requirements.

Contents

Cover is provided for property belonging to your guests, visitors, domestic helpers and domestic workers, if it is lost or damaged as a result of an insured event that you are claiming for. This amount is included in your sum insured. 

Contents

If you are moving house, your contents will be covered for loss or damage caused by an insured event both at your new and old address for up to 14 days after you first start to move (but not while your items are in transit).

Contents

If your refrigerator or freezer breaks down and you lose your perishable food or medicine as a result, this additional benefit will pay for you to replace it. 

Contents

If you have insured your contents and your cat or dog is injured in a road accident during the period of insurance, up to $500 will be paid in any one period of insurance for related veterinary expenses.

Available as part of your Buildings and/or Contents cover

You will be covered for up to $20 million for your legal liability for payment of compensation relating to death, injuries and illnesses and/or damage to property caused by an accident (or series of accidents) attributable to one source or originating cause. This includes cover for accidents that occur anywhere in Australia, or elsewhere in the world, when you are temporarily outside Australia – provided you normally reside in Australia.

Refer to page 50 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 50 of the Product Disclosure Statement (PDS) (PDF 1MB)

Available for both Buildings and Contents cover.

The accidental damage cover option helps cover you in the event of accidental unexpected mishaps that are caused unintentionally – giving you greater coverage for your home building and/or contents. Motor burnout is automatically included.

Refer to page 43 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 43 of the Product Disclosure Statement (PDS) (PDF 1MB)

Available for both Buildings and Contents cover.

Motor burnout can be costly and inconvenient – especially when it happens to a major appliance, like your refrigerator, freezer or washing machine. The Motor burnout option covers you if an electrical current damages your household electrical motors.

Refer to page 44 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 44 of the Product Disclosure Statement (PDS) (PDF 1MB)

Available for both Buildings and Contents cover.

This option is only available if:

• your Insured address is in Tasmania, Western Australia or the Australian Capital Territory,
• you engage person(s) to do domestic work related to the running of the Insured address,
• those person(s) are deemed to be employed by you under the relevant workers compensation legislation that applies in the State or Territory where your Insured address is located, and
• your current Policy schedule indicates you have Domestic workers’ compensation cover. Examples of domestic work related to the running of your Insured address may include ironing, gardening, cleaning, childcare/babysitting.

Refer to page 45 of the Product Disclosure Statement (PDS) (PDF 1MB)Refer to page 45 of the Product Disclosure Statement (PDS) (PDF 1MB)

Inherent defects including faulty design or materials, structural defects or poor workmanship.

Illegal contents or personal effects which are acquired illegally or are illegally held.

Soil movement including erosion, landslide, mudslide or subsidence unless it is directly caused by and occurs within 72 hours of an explosion, earthquake, tsunami, storm or flood.

Loss, damage or theft if you leave your home unoccupied for any period longer than of 60 consecutive days, unless otherwise beforehand agreed in writing.

• If you fail to keep your home or contents in good condition, including wear and tear and lack of maintenance.
• Pre-existing damage to your home or contents
• You carry out alterations, additions, demolition, repairs or decorations to your building with a commercial value of more than $75,000, unless otherwise agreed in writing.
• Damage deliberately caused by you, a family member or someone acting with your consent.

Home and Contents Insurance does not include investment properties.