Financial Services Guides
A Financial Services Guide (FSG) describes the financial services offered by, and important information about, a financial services licensee. Westpac Banking Corporation holds an Australian Financial Services Licence (AFSL) AFSL 233714, and an Australian Credit Licence (ACL) ACL 233714 (effective 1 March 2011). St.George Bank is a division of Westpac Banking Corporation.
A Credit Guide (CG) provides important information about a licensee’s obligations in relation to consumer lending products regulated by the National Credit Code. Effective 1 March 2011, Westpac holds an Australian Credit Licence (ACL) No. 233714.
Banking Code of Practice
The Banking Code of Practice sets the standards of practice and service in the Australian banking industry. The Code applies to individual and small business customers, as well as their individual guarantors. More information about the Code can be found here.
Other disclosure documents
In addition to FSGs and the Credit Guide this website also contains other disclosure documents such as prospectuses, product information statements (PIS), annual reports and product offerings, Product Disclosure Statements and Product Terms and Conditions.