How to claim
Claim online
Claim over the phone
Call us on 1800 812 133, 24 hours a day, 7 days a week
If you're involved in an accident
- Don’t admit to anyone involved that you were at fault
- Call us on 1800 812 133 as soon as possible
- Write down the full names, addresses and phone numbers of all drivers, passengers and witness involved
- Take all reasonable steps to prevent any further loss or damage from occurring
- Write down the vehicle registration numbers and insurance details of all vehicles involved and gather any other evidence or information to support your claim (such as medical certificates and reports)
- The insurer will advise you about any other aspects of the claims procedure which apply (this information can also be found in the policy terms and conditions)
You may need to provide us with this information when making a claim.
If your car is stolen or maliciously damaged
You must call the police if your car is stolen or maliciously damaged. You may need to provide the name of the police officer and police stations where you made the report.
Call us on 1800 812 133 24 hours a day, 7 days a week.
Important information
St.George Motor Insurance is issued by Allianz Australia Insurance Limited ABN 15 000 122 850 (Allianz). St.George - a Division of Westpac Banking Corporation ABN 33 007 457 141 arranges the insurance as agent of Allianz, but does not guarantee the insurance. Policy terms, conditions, limits and exclusions apply.
This information does not take your personal objectives, circumstances or needs into account. Read the Product Disclosure Statement (PDS) (PDF 134KB) and the Premium, Excess, Discount and Options Guide (PED) (PDF 648KB) to see if this insurance is right for you. Call 1800 812 133 if you would like to understand more about St.George Car Insurance product features.