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As of 1 July 2019 some terms in our facility agreement have been amended to accommodate the introduction of the Banking Code of Practice and to comply with Unfair Contract Terms legislation.
1. Banking Code of Practice: The Banking Code of Practice (the 'Code') is a set of obligations developed by the banking industry to ensure we meet the community's expectations and deliver great service to our clients. The Code holds us to account. The 2019 version of the Code came into effect on 1 July 2019. The Code applies to individual and small business customers, and their individual guarantors.
2. Unfair Contract Terms: As part of our focus to continually improve the products and services we provide to our customers, we have reviewed our contracts and updated the existing unfair contract term protections for consumers and small business.