Merchant Support

Training & Support

• Do you need to connect and learn how to use your new terminal?
• Train new staff
• Fix a problem

Compliance

• PINwise Industry Security Initiative
• Do you need to become PCI-DSS compliant?
• Here are the best practices you should follow
• Find out about PCI compliance programs
• Important Information on the RBA Surcharging changes

Best practice guides

• Download Visa's merchant best practice guides
• Improve your procedures for eCommerce and point of sale
• Get a copy of the Card Not Present Transactions Merchant Guide.

Fraud protection

• Guidelines for preventing credit card fraud
• Reduce risk for card not present transactions
• Why you need a customer and order database?

Merchant Operating Guides

• Get a copy of the Merchant Operating Guide for your terminal
• NBN Migration and EFTPOS