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Phone directory

A comprehensive list of phone numbers to help fast track your enquiry.

Top phone numbers

General enquiries

Business banking

Phone Banking

Report a lost or stolen card

1800 028 208

(within Australia)

+61 2 9553 5333

(from overseas)

General enquiries

Personal banking

  • General enquiries
  • Request a cheque book
  • Account information

13 33 30

+61 2 9553 5333 (from overseas)

Business banking

  • Customer service
  • Account information
  • Business loan enquiries
  • Merchant enquiries

133 800

+61 2 9553 5333 (from overseas)

Internet & Phone Banking Helpdesk

1300 555 203

+61 2 9553 5333 (from overseas)

Business Banking Online Helpdesk

1300 554 004

8am–8pm Mon-Fri (Sydney time)
+61 2 9553 5333 (from overseas)

Report a lost or stolen credit card

1800 028 208

+61 2 9553 5333 (from overseas)

BT Super for Life

1300 653 553

GPO Box 3958

Sydney NSW 2001

Financial hardship

1800 629 795

Mon-Fri 9am–5pm (Sydney time)

National relay service for deaf, hearing or speech impaired customers

  • TTY users
  • Speak and Listen
    (speech to speech relay)
  • Internet relay users

133 677 then ask for 133 700

1300 555 727 then ask for 133 700

Visit www.relayservice.com.au for details then ask for 133 700

Are you a financial counsellor acting on the behalf of a customer?

1800 804 728

Mon-Fri 9am–5pm (Sydney time)

Customer relations

  • Make a suggestion
  • Lodge a complaint
  • Give a compliment

1800 804 728

Mon-Fri 9am–5pm (Sydney time)

Media Relations

Electronic Banking

Personal banking

Register for Phone & Internet Banking

  • Reset password

Phone Banking Helpdesk

13 33 30

+61 2 9553 5333 (from overseas)

Internet Banking Helpdesk

1300 555 203

+61 2 9553 5333 (from overseas)

Business Banking Online Helpdesk

1300 554 004

8am–8pm Mon-Fri (Sydney time)
+61 2 9553 5333 (from overseas)

Merchant Services

1300 650 977

8am–6pm Mon-Fri (Sydney time)

New & existing loan/credit card enquiries

Credit Card

  • New card application
  • Existing credit card enquiry

13 33 30

  • say 'new card' when prompted
  • say 'existing card' when prompted

Personal Loan

  • New personal loan
  • Existing personal loan

13 33 30

  • say 'new personal loan' when prompted
  • say 'existing personal loan' when prompted

Home Loan

  • new home loan
  • existing home loan

13 33 30

  • say 'new home loan' when prompted
  • say 'existing home loan' when prompted

Business Loan

Open an account

Savings accounts

13 33 30

say 'new account' when prompted

Transaction accounts

13 33 30

say 'new account' when prompted

High interest accounts

Business accounts

133 800

8am-6pm Mon-Fri (Sydney time)

Financial Planning

Contact a Financial Planner

1300 889 637

8.30am-5.30pm (AEST) Mon-Fri

St.George Bank Margin Lending

1300 304 065

8am-8pm Mon-Sat (Sydney time)

Advance Funds Management

1800 819 935

8am-8pm Mon-Sat (Sydney time)

Insurance

13 33 30

say 'new insurance' when prompted