Tap & Pay FAQs
- What is Tap & Pay?
- How does Tap & Pay work?
- Which phones are compatible for Tap & Pay?
- How do I set up Tap & Pay?
- Where can I make Tap & Pay purchases using my mobile banking device?
- What are the Tap & Pay payment security settings?
- Why wasn’t my Tap & Pay payment successful?
- Is there a limit on the value of Tap & Pay purchases I can make using my mobile banking device?
- Can I use my mobile banking device to process a refund?
- How do I cancel or disable a card?
- Are Tap & Pay payments secure?
- Will Tap & Pay work if the NFC functionality is switched off?
- How do I block Tap & Pay if my mobile banking device is lost or stolen?
- What happens if I suspect fraud or want to dispute a transaction on credit or debit cards?
- What happens to my Tap & Pay card(s) if I delete the Mobile Banking app?
- Do Tap & Pay payments work at all contactless terminals?
- Can I Tap & Pay without data/network connectivity?
- Can I Tap & Pay if my mobile banking device has run out of battery or is turned off?
- What if I have questions about my Samsung mobile banking device?
- If I lose my plastic card(s) will there be any impact to the Tap & Pay card(s) on my phone?
- Do I need internet data on my mobile banking device to make payments?
- What if I have 2 banking apps with Tap & Pay functionality?