St.George Indigenous and Remote Banking
At St.George, we are committed to helping the Indigenous sector prosper and grow.
We’ve built a strong Indigenous banking capability with specialists who understand that helping Indigenous Australians and business to thrive requires respect for culture and community.
Remote banking services
We have banking service points to assist Aboriginal and Torres Strait Islander customers in remote communities.
Indigenous Call Centre
No matter how remote your location in Australia, our Indigenous Call Centre Team could help you with:
- Basic everyday banking enquiries such as balance enquiries and card replacements
- Access to translation services including Indigenous languages
- Determining which products and services may be suitable for you.
Call us on 1800 061 548. This service is available Monday to Friday 9am – 6:30pm ACST.
Translator service
Our Call Centre Team can arrange for a translator to be involved in a call if you would prefer to speak in an Indigenous language. Simply ask for a translator when you call us.
Making sure it’s really you
When you call us to make a banking request, we have to make sure it’s really you and not someone else trying to access your accounts without you knowing.
This is why we may ask you questions that only you should know the answers to and why it’s really important that you let us know if your personal details change - like your address, phone number or email - so we have the most current information to assist us in keeping your account safe when identifying you.
What we can offer you for banking
- Extensive Knowledge of Indigenous Business and banking in regional and remote areas
- Financial literacy offerings through Westpac’s Indigenous Financial Education
My Identification
Here is a checklist for identification documents.
St.George Accounts
We have accounts with low or no fees to suit your needs. You can see more about them here.
Information on accounts:
- St.George Complete Freedom Account (High School students)
- St.George Complete Freedom Account (Young Adults and Students)
- St.George Concession Account
- St.George Retirement Access Account
- St.George Complete Freedom Account
- St.George Incentive Saver
- St.George Maxi Saver
Things I need to know
How can I tell you what I think or get in touch if something goes wrong with my keycard or my account?
My Questions
Contact us
- Find your nearest branch
- Call 13 33 30