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PIN FAQs
Using your PIN
- What is a PIN?
- Why use a PIN?
- Do I need a PIN when using contactless technology?
- How many digits are used?
- How do I choose a secure PIN?
- How do I set my own PIN online for a new card?
- Will the additional cardholder’s PIN be the same?
- How do I change my existing PIN online?
- I forgot my PIN, how do I get a new one?
- Do I need to change my PIN for a replacement card(s)? What should I do with my old card(s)?
- Can I get a PIN issued online or by email?
- What if I can’t use Internet or Mobile banking?
- Will the PIN I use for making purchases be the same as the PIN used for cash withdrawals at the ATM?
- Can I use a PIN to make card transactions through the internet or over the telephone?
- Does my business or commercial card have a PIN?
- Will I be able to withdraw cash on a business or commercial credit card?
- Can I use my PIN to log into my Internet Banking account?
- Can I use my PIN to log into my Phone Banking?
- What if someone has seen my PIN?
Need help or want to find out more?
Visit your local branch or call us on one of the numbers below;
The Detail
^ Available at most ATMs. Mastercard® is a registered trademark of Mastercard International Incorporated. PayPass™ is a registered trademark of Mastercard International Incorporated.
Important information
^ Available at most ATMs. Mastercard® is a registered trademark of Mastercard International Incorporated. PayPass™ is a registered trademark of Mastercard International Incorporated.