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Travelling and holidays

Travelling and holidays

When travelling overseas it’s good to plan ahead. Booking accommodation or transport is becoming easier online, and for less stressful overseas travel these tips to manage your banking online could help. 

Tell us you're travelling overseas

If you're going overseas, please let us know. It means we'll expect some transactions from overseas and can help look out for any suspicious transactions.

Did you know?

If you lose your card while travelling, you can simply log into internet banking and report it as stolen immediately.

Accessing your money overseas

While you can make withdrawals and check account balances using existing Australian debit and credit cards at most overseas ATMs (as long as you have your PIN), be aware that other fees and charges may apply and that some foreign countries have limited, or no access to, ATMs at all.

So, it's a good idea to have multiple ways of accessing funds when abroad, such as a Global Currency Card, foreign currency, credit card and/or Visa Debit Card1.

Travel Insurance and bank account security made easy

Insuring yourself while travelling overseas is simple. Some pre-departure research and these handy hints for more secure travelling could help ensure you arrive back home with only fond memories.

MasterCard® or Visa may be able to help you with emergency replacement cards and emergency cash advances while travelling (fees apply).

Use Internet or Mobile Banking to stay up to date

Keep a close eye on your account balances, deposits and withdrawals using Internet or Mobile Banking or set-up automatic SMS or email alerts.2

Important information

1. Customers must be 14 or older and have an Australian residential address to be eligible for a Visa Debit Card. If you're not eligible, you may be offered a Freedom card to access your account 

2. SMS Alerts are free for the Complete FreedomExpress FreedomConcessionComplete Freedom StudentRetirement Access Plus, and St.George SENSE Account. Email alerts are free.

MasterCard® is a registered trademark of MasterCard International Incorporated.